My first exposure to Keith’s strong communication skills and exemplary knowledge of administrative law was in 1988 when he was a sessional instructor at the University of Calgary Faculty of Law.  Subsequently, as years passed and I reached the stage in my in-house legal career where I had the responsibility to retain external counsel, I looked to Keith to provide advice and counsel on complex and comprehensive regulatory energy related matters.  The first matter Keith and I worked on was the successful application by Direct Energy Canada to the Alberta Energy and Utilities Board in 2003 for approval of its purchase of ATCO’s regulated retail natural gas and electricity businesses in Alberta.  

From 2003, until my retirement as EVP Regulatory, Legal and Public Policy at ENMAX Corporation in 2016, the two companies I served benefited immensely from Keith’s extensive experience in the area of regulatory law on the plethora of regulatory matters I retained Keith on.  During this time, I had the opportunity to observe the work of many of Alberta’s regulatory energy lawyers and I have no hesitation in stating that Keith’s reputation as one of the leaders in his field is well earned due to his impeccable ethics, strong work ethic, legal knowledge, strong written and verbal communication skills, and attention to detail and deadlines.  

In addition, what set Keith apart from his peers was his understanding of my company’s business strategy which showed in the way he was able to frame his advocacy to focus on our most important and material business needs so we were well positioned to reach acceptable resolution on issues we could compromise on with those adverse to us.  In sum, I feel fortunate to have had such a long and rewarding professional relationship with Keith and I would highly recommend him to those seeking regulatory, arbitration, or mediation services.

Keith Miller was the lead counsel in one of our significant arbitrations with a couple of sophisticated counterparties. The case was highly technical in nature involving operating, maintenance and engineering concepts with a significant commercial exposure for the company.

Keith’s strategic capabilities in the legal space, coupled with his practical approach and ability to understand technical concepts, helped us achieve ultimate success in the arbitration. Along the way, our team also learned a lot about the legal process while working collaboratively with Keith and his team. I have no doubt that his leadership, advice and expertise was a key component that led to the result we achieved.

I have no hesitation in endorsing Keith as someone who I believe will be a great arbitrator. Working with him as counsel on a number of arbitrations left a very positive impression of a team player with strong legal reasoning, strategic application of that reasoning and unwavering ethics.  I fully expect him to be in high demand as an arbitrator and wish him every success.